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June 29, 2014 June 29, 2014/ Christopher Vickers/ Christopher Vickers
            

 
   Taco Bell Regional B2C   Specialty Products, Competitive Pricing and Effective Advertising Generate Double-Digit Growth    Background    As health-consciousness was on the rise, quick-service restaurant (QSR) sales across the

Taco Bell Regional B2C

As health-consciousness was on the rise, QSR sales were in slow decline. McDonald's, Burger King and Wendy’s ranked 1st, 2nd and 3rd in awareness, attitudes and usage, sales and market share. Taco Bell ranked a distant …

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June 29, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services, hospitality
June 27, 2014 June 27, 2014/ Christopher Vickers/ Christopher Vickers
            

 
   AT&T Broadband B2C   Perforating Competitors’ Claims to Educate Consumers, YOY Subscriptions Up ⇧ 11%    Background     Thousands of AT&T residential customers were switching to satellite each month, due in large part

AT&T Broadband B2C

Thousands of AT&T residential customers were switching to satellite each month, due to perceptions that it offered a better picture, a greater variety of shows and lower prices, but our research revealed …

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June 27, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services
June 23, 2014 June 23, 2014/ Christopher Vickers/ Christopher Vickers
            

 
   Orkin B2C, B2B, B2E   Modernizing a Mature Corporate Brand From the Inside Out, Sales Up ⇧ 12%     Background    Orkin was being outspent by its biggest rival Terminix 2-to-1, was losing ground to several competitors on k

Orkin B2C, B2B, B2E

Orkin was being outspent by its biggest rival Terminix 2-to-1, was losing ground to several competitors on key brand attributes and was losing 18% of its commercial and 30% of its residential customers each year. The …

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June 23, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services
June 07, 2014 June 07, 2014/ Christopher Vickers/ Christopher Vickers
            

 
   City of Hope Hospital B2C, B2B   Improving Performance Through A Revitalized Brand, New Advertising & Content Marketing, Appointments Up ⇧ 23%    Background      In the battle for patients, high-performance talent and tens

City of Hope B2C, B2B

In the battle for patients, exceptional talent and tens of millions per year in donation, City of Hope - a world-class research, teaching and serious disease hospital system - was losing ground to competitors with …

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June 07, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services
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