Christopher Vickers
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Christopher Vickers

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Christopher Vickers

MarCom Experience Blog

Christopher Vickers

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June 29, 2014 June 29, 2014/ Christopher Vickers/ Christopher Vickers
            

 
    Taco Bell   B2C Regional / Field Marketing   l     Customer Segmentation, Specialty Products, Value Pricing and Effective Campaigns Generate Double-Digit Growth  
 




















  
  



    



 
   
    #block-yui_3_

Taco Bell Regional B2C

As health-consciousness was on the rise, QSR sales were in slow decline. McDonald's, Burger King and Wendy’s ranked 1st, 2nd and 3rd in awareness, attitudes and usage, sales and market share. Taco Bell ranked a distant …

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June 29, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services, hospitality
June 27, 2014 June 27, 2014/ Christopher Vickers/ Christopher Vickers
            

 
    AT&T Broadband    B2C   l    Skewering Competitors’ Claims Engages and Educates Consumers, YOY Subscriptions Increase ⇧  +11% YOY  
 




















  
  



    



 
   
    #block-yui_3_17_2_1_1732725520909_9066 .

AT&T Broadband B2C

Thousands of AT&T residential customers were switching to satellite each month, due to perceptions that it offered a better picture, a greater variety of shows and lower prices, but our research revealed …

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June 27, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services
June 23, 2014 June 23, 2014/ Christopher Vickers/ Christopher Vickers
            

 
    Orkin   B2C, B2B & B2E   l    Modernizing Customer Experience and a Mature Brand From the Inside Out, Sales Increase ⇧ +12% YOY  
 




















  
  



    



 
   
    #block-yui_3_17_2_1_1732727587782_7195 .so

Orkin B2C, B2B, B2E

Orkin was being outspent by its biggest rival Terminix 2-to-1, was losing ground to several competitors on key brand attributes and was losing 18% of its commercial and 30% of its residential customers each year. The …

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June 23, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services
June 07, 2014 June 07, 2014/ Christopher Vickers/ Christopher Vickers
            

 
    City of Hope Hospital   B2C & B2B   l     Stronger Value Prop & Engaging Campaign Help Increase Patient Appointments ⇧  +25% YOY  
 




















  
  



    



 
   
    #block-yui_3_17_2_1_1733088088111_798

City of Hope B2C, B2B

In the battle for patients, exceptional talent and tens of millions per year in donation, City of Hope - a world-class research, teaching and serious disease hospital system - was losing ground to competitors with …

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June 07, 2014/ Christopher Vickers/ Christopher Vickers/
consumer services
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Christopher Vickers

Campaign + Content Strategy & Creation l Elevate Brand Reputation, Generate Leads, Win Customers, Increase Sales l Human Expertise & Quality, Ai Efficiency & Speed


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